Terms & Privacy

terms of use

  • Effective Date: 10-04-2025

Company Name: Lavender Campers B.V.
Registered Address: Larikslaan 22, Sleeuwijk, The Netherlands
Telephone: 0638312944
KvK-number: 95844538
BTW-number: NL867337576B01

  • 1. Acceptance of Terms

By accessing or using this website (https://lavendercampers.com), you agree to be bound by these Terms of Use and all applicable laws. If you do not agree, please do not use our website.

  • 2. Eligibility

To use this website and make purchases, you must be at least 18 years old. By using the site, you confirm that you meet this requirement.

  • 3. Products and Services

Lavender Campers B.V. offers a range of products and services, including but not limited to:

  • Custom-built campervans

  • Physical merchandise

  • Digital products

  • Design consultation services

We reserve the right to modify or discontinue any product or service without prior notice.

  • 4. Orders and Payments

All purchases made through this website are subject to availability and confirmation. We reserve the right to refuse or cancel any order for any reason. Prices and payment terms are clearly stated on the product pages.

  • 5. User Accounts

Some features or products may require account registration, while others are available for guest checkout. You are responsible for maintaining the confidentiality of your account information and for all activity under your account.

  • 6. Intellectual Property

All content on this website — including text, images, logos, branding, digital downloads, and campervan designs — is the property of Lavender Campers B.V. or its content suppliers. It may not be copied, reproduced, resold, or used without our prior written permission.

  • 7. Prohibited Uses

You agree not to use the website for any unlawful or prohibited activity, including but not limited to:

  • Engaging in illegal conduct

  • Transmitting malicious software

  • Attempting to hack or disrupt the website

  • Copying or reselling our content or digital products

  • Violating third-party rights

  • 8. Third-Party Services

This website uses services provided by third parties, such as WooCommerce, Printify, Stripe, PayPal, email marketing platforms, and others. By using these services, you agree to their individual terms and policies. Lavender Campers B.V. is not responsible for the functionality or privacy practices of these third-party tools.

  • 9. Limitation of Liability

Lavender Campers B.V. will not be held liable for any indirect, incidental, or consequential damages arising from your use of the website, purchase of products, or reliance on content. All products are provided “as is” without warranties of any kind, unless otherwise specified.

  • 10. Changes to the Terms

We reserve the right to modify these Terms of Use at any time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes have been made constitutes your acceptance of the updated terms.

Privacy

  • Privacy Policy – Lavender Campers

Effective Date: 10-04-2025

At Lavender Campers, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines the types of personal data we collect, the purposes for which we use it, and your rights in relation to your data.

  • 1. Who We Are

Our website is: https://lavendercampers.com
For any questions regarding this policy, you may contact us at: info@lavendercampers.com

  • 2. What Data We Collect

We may collect the following categories of personal data through your interaction with our website:

  • Identification and contact information (e.g., full name, email address, shipping/billing address)

  • Order and transaction data (including payment information)

  • Communications sent via contact forms or email

  • Marketing preferences if you subscribe to our newsletter

  • Technical and usage data (e.g., IP address, browser type, referring pages)

  • Cookie data and information from embedded content (e.g., YouTube videos, Google Maps)

  • 3. Purpose and Legal Basis for Data Collection

We collect and process personal data only where there is a lawful basis to do so under the General Data Protection Regulation (GDPR), including:

  • Contractual necessity – to process your orders and deliver products or services

  • Consent – for sending newsletters and placing non-essential cookies

  • Legitimate interest – to improve our services and website performance

  • Legal obligation – to meet tax, accounting, and compliance requirements

  • 4. Data Sharing with Third Parties

Your data may be shared with trusted third-party service providers solely for the purposes described above. These include:

  • Google Analytics – for website usage analysis

  • Email marketing platforms (e.g., Mailchimp, ConvertKit) – for sending newsletters

  • WooCommerce – for order processing and checkout

  • Printify – for fulfilling print-on-demand product orders

  • Payment processors (e.g., Stripe, PayPal) – for secure payment handling

  • Web hosting providers – for website functionality and security

All third parties are required to process your data in compliance with the GDPR and only for the purposes agreed upon.

  • 5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including:

  • Order data – retained for legal and accounting purposes (typically 7 years)

  • Contact form submissions – retained for up to 12 months

  • Newsletter data – retained until you withdraw your consent

  • Analytical data – retained in accordance with our cookie policy

  • 6. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Rectify any inaccurate or incomplete data

  • Erase your data (“right to be forgotten”)

  • Withdraw consent at any time

  • Object to certain types of data processing

  • Restrict processing under certain conditions

  • Data portability

  • File a complaint with your local data protection authority (in the Netherlands: Autoriteit Persoonsgegevens)

To exercise your rights, please contact us at info@lavendercampers.com

  • 7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze traffic and website performance (Google Analytics)

  • Deliver embedded content (e.g., YouTube, Google Maps)

  • Enable e-commerce functionality (WooCommerce, shopping cart)

Upon your first visit, you will be asked to accept or reject non-essential cookies via our cookie banner, powered by Complianz. For further information, please see our Cookie Policy.

  • 8. International Sales and Data Processing

While our company is based in the Netherlands, we sell products globally and aim to comply with relevant privacy regulations. All data is processed in accordance with the GDPR, and we take reasonable steps to ensure the secure handling of your information, regardless of your location.

  • 9. Updates to This Privacy Policy

This policy may be updated periodically to reflect changes in our operations or applicable laws. The most current version will always be available on our website with the updated effective date.

  • 10. Contact

If you have any questions regarding this Privacy Policy or our data processing practices, please contact us at:
info@lavendercampers.com

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